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Cox digital cable Channel Guide

Cox Digital CableCARD™ Service

Big changes to Cox Cable

Cox Digital CableCARD™ Service allows you to receive video programming through the use of a retail device. This includes TVs and other devices that accept CableCARDs.

  • A retail device has built-in technology that allows you to receive digital and High-Definition (HD) cable signals without the use of a Cox receiver.
  • You can lease a CableCARD device from Cox to access digital cable and HD programming.

Cox Digital CableCARD Service Details

With CableCARD devices, you do not have access to the features below:

  • Cox’s Interactive Program Guide (IPG) including Cox’s Parental Controls
  • On DEMAND Services including Subscription Video on Demand (SVOD)
  • Pay-Per-View (PPV), including special events and sports packages
  • Pairing matches the DCR device and the CableCARD, using technology that allows subscribers to view the programming to which they subscribe.
  • Once the CableCARD has been installed, DO NOT REMOVE it.
  • There is no cleaning or maintenance required for the CableCARD.
  • For troubleshooting assistance, call 1-877-820-8202 for technical support.

Note: Cox does not troubleshoot retail digital cable ready devices.

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