Believe it or not, orders can be placed by mailing a lovely card to:
Black Lion Audio
1801 W Belle Plaine Ave
Chicago, IL 60613
We accept credit and debit cards (MasterCard, VISA, American Express, and Discover), PayPal, checks, money orders, and real estate deed transfers (no mortgages or liens, please).
Our products typically ship within 1-3 business days after payment has cleared. We will contact you if we’re experiencing longer-than-usual order fulfillment. You will be emailed a tracking number when your order ships.
We use UPS (signature required) for shipping within the continental U.S., and USPS for shipping elsewhere. We can accommodate DHL and FedEx shipments upon request. You will be emailed a tracking number when your order ships.
We won’t adjust invoices to help international shipments avoid import duties, so please don’t ask. Your time is better spent lobbying your local government.
Returns & Exchanges
If you aren’t completely satisfied with your purchase, you can return or exchange it for up to 14 days from the time you receive it. Items must be in their original packaging and in “new” condition to be eligible for a return or exchange. Refunds will only be processed after a returned item has passed our quality control inspection. We can only accept returns or exchanges for items bought directly from us. Please email us at firstname.lastname@example.org to request an RMA form. Returns and exchanges that don’t include a completed RMA form in the box cannot be processed. Return shipping is not covered by B.L.A.